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Very few photographs
know that their lightning equipments are made of component working on
very high voltage with also a
lot of current, all of that can make very
hazardous and harmful situation if misused or opened for maintenance by
unqualified person. In
fact, even small flash units have enough power to stop a
heartbeat! At Service Camera Pro we provide service on professionals lightning
equipments since the very beginning, about 25 years ago, on almost any
brands like Bowens, Ascorlight, Norman, Dynalite, but also as
authorized service depot for Photogenic Speedotron., and Paul C buff.
Your lightning system will last
for so many years even decades, so, when you look for a system, make
sure you will have access
to an appropriate supplier for parts and
service since many manufacturers are more enthusiast to sell you a unit
than to help and service
you efficiently with that when it fail at work...
Did you know?
Many
circuits repairs could be avoided simply by plugging your flash unit on
a power bar with a builted in surge suppressor. Thoses surges
suppressor were developped to protect personnals computers against surge current which happend too much often and freeze the PC
needing
to reboot. The capacity of thoses surges suppressor ar calculated in
Joules or kilojoules ( KJ ), so a good quality product might
display
at least 1.5 KJ or more to be efficient. If your power bar do not
display any of this kind of information, it just mean that it should
not be used as a surge suppressor.
Shipment procedure:
You may ship your equipment at your own expence, we do not accept collect parcel. Make sure you include with your shipment a paperwork
or form with your name, company name, complete address, phone number at home and at work, e-mail address and a clear description of the
problem you have with your equipment.
For
flash units, do not send power cord, umbrella, reflector or other
externals accessories, but, if you send the unit with the flashtube and
/ or modeling
light, make sure to put the protective shipping
cover on your flash unit. If so, we will be abble to check the
integrity of your flashtube in the meanwhile of
the repairs and then, we will see if any of problems you are complaining about are not simply related to a defective flashtube.
Please send a paperwork with the informations listed below.
Company name:
Contact name:
Complete shipping address:
E-Mail address:
Phone number:
Brand and model:
Explanation of the problem:
And send it to:
Service Camera Pro
2042, blvd. Pere-Lelievre
Quebec, QC.
G1P 2W9